Payment Policy

1 - Cash payment upon receipt:

Customers in the area less than 3km from the showroom and  dealers of  will be delivered by the sales staff to the customer's address and receive payment when the customer is satisfied and agrees to buy the product.

- Home delivery requests need to have accurate information about the recipient, address, phone number. Some sensitive cases such as: large order value, evening delivery time, delivery address in alleys, areas far from the center.. Sales staff will check and negotiate more, agree on how to specific delivery method.

- Customers can choose the form of payment when receiving goods from's shipping partners. In this case, the customer will pay an additional fee to collect the money collected by the shipping service provider.

2 - Bank transfer payment - delivery via courier service:

- You can pay by bank transfer or cash when buying Chu Dau ceramic products. Please contact hotline: 0969.655.095 for further advice.

Billing Information:

Account number: 311.000.356.68888 at Southeast Asia Commercial Joint Stock Bank – Hai Duong Branch.

Beneficiary: Chu Dau Ceramic Joint Stock Company

Address: Thai Tan commune, Nam Sach district, Hai Duong province

Content: Name customers + phone numbers + name of product

- Immediately after receiving the payment via bank transfer, the consultant will call to notify the customer directly and schedule the delivery date and time. Depending on the customer's address, the delivery time can be from 12 to 72 hours.

- In case of delivery delay without notice, the customer can cancel the order and will refund the full amount that the customer has paid within 07 days.

- Products with value including VAT over 20 million VND, according to the VAT Law promulgated by the State, need to pay by transfer. Customers can call staff for detailed advice here.


Hotline: +84906655095

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